Accessibility statement for EHC Hub
This accessibility statement applies to the Education, Health and Care Hub (EHC Hub).
This website is administered by Barnsley Council and provided by Idox Software Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent version of NVDA)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- users of the website may upload documents (for example, PDF documents) which are not accessible to screen reader software
- users who rely on a keyboard to navigate the website may not be unable to:
- see when radio buttons are in focus
- select all items in a dropdown menu
- choose advanced text editing options (e.g. indent, text alignment)
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please tell us:
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below:
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Radio buttons do not have a visible focus indicator, so people only using a keyboard may struggle to see which radio option is currently selected. This fails WCAG 2.2 (Level AA) success criterion 2.4.7 Focus Visible. We will make sure all radios have a visible focus indicator by September 2025.
Menu items within a dropdown field cannot always be selected using the space or enter keys on the user's keyboard. This fails WCAG 2.2 (Level A) success criterion 2.1.1 Keyboard. We will make sure all items in a drop down menu can be selected only using a keyboard by September 2025.
Some advanced text formatting options cannot be selected when only using a keyboard to navigate. This fails WCAG 2.2 (Level A) success criterion 2.1.1 Keyboard. Common keyboard shortcuts for text formatting (e.g. bold, italic, underline) are unaffected. We will make sure all text formatting options can be selected when only using a keyboard by September 2025.
A minority of pages do not have heading markup in semantic order (e.g. h1, h2, h3 ...) which could impact a user's understanding of the page structure or order if they rely on a screen reader. This fails WCAG 2.2 (Level A) success criterion 1.3.1 Info and Relationships. We will make sure all pages have proper heading markup in semantic order by September 2025.
Preparation of this accessibility statement
This website was last tested on 17 October 2024 against the WCAG 2.2 AA standard.
The test was carried out by Idox Software Ltd. The test was a combination of manual and automated checks and using the Axe Accessibility Testing Tool.
Published 21 January 2025
Last updated 19 May 2025